{"id":12913,"date":"2025-05-07T16:32:40","date_gmt":"2025-05-07T07:32:40","guid":{"rendered":"https:\/\/www.hokto.co.jp\/?p=12913"},"modified":"2025-07-11T16:57:04","modified_gmt":"2025-07-11T07:57:04","slug":"12913","status":"publish","type":"post","link":"https:\/\/www.hokto.co.jp\/en\/information\/12913\/","title":{"rendered":"Notice of Introduction of Automatic Voice Response (IVR) during Late-Night Hours"},"content":{"rendered":"<p>Thank you very much for using Hokuto Kotsu.<\/p>\n\n\n\n<p>Due to a review of our business structure,<strong>Effective May 7, 2025 (Wed.), the vehicle dispatch service by operators from midnight to 6:30 a.m. will be terminated and replaced by an automated voice response system (IVR).<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">Target time zone<\/h4>\n\n\n\n<p>Everyday midnight - 6:30 a.m.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Details of Change<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Operator answered phone calls \u2192. <strong>Change to automatic voice response (IVR) to accept orders<\/strong><\/li>\n\n\n\n<li>When you call, you will hear voice guidance.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">*In order to use IVR, you must pre-register your \"name,\" \"pick-up address,\" and \"phone number\" for late-night hours only. Please note that without registration, we will not be able to accept orders during late-night hours.<\/h4>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">How to register<\/h4>\n\n\n\n<p>Please feel free to contact our wireless center for registration.<br>\ud83d\udcde 011-290-6000 (*Reception and registration is free during daytime hours)<\/p>\n\n\n\n<p>You can also register using our e-mail form.<a href=\"\/en\/hire-sapporo\/#use-ivr\" title=\"\">For more information<\/a>for more information.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\">Orders can also be placed through the app.<\/h4>\n\n\n\n<p>To order from the cab dispatch app \"GO,<strong>Accepted 24 hours a day<\/strong>It is.<br>You can also designate your company, so please take advantage of this service.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.<br>We look forward to your continued patronage of our cabs.<\/p>","protected":false},"excerpt":{"rendered":"<p>Thank you very much for using Hokuto Kotsu. Due to a review of our business structure, we are pleased to announce that on May 7, 2025 ... <a href=\"https:\/\/www.hokto.co.jp\/en\/information\/12913\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Notice of Introduction of Automatic Voice Response (IVR) during Late-Night Hours<\/span><\/a><\/p>","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-12913","post","type-post","status-publish","format-standard","hentry","category-info"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.hokto.co.jp\/en\/wp-json\/wp\/v2\/posts\/12913","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hokto.co.jp\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hokto.co.jp\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hokto.co.jp\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hokto.co.jp\/en\/wp-json\/wp\/v2\/comments?post=12913"}],"version-history":[{"count":3,"href":"https:\/\/www.hokto.co.jp\/en\/wp-json\/wp\/v2\/posts\/12913\/revisions"}],"predecessor-version":[{"id":22391,"href":"https:\/\/www.hokto.co.jp\/en\/wp-json\/wp\/v2\/posts\/12913\/revisions\/22391"}],"wp:attachment":[{"href":"https:\/\/www.hokto.co.jp\/en\/wp-json\/wp\/v2\/media?parent=12913"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hokto.co.jp\/en\/wp-json\/wp\/v2\/categories?post=12913"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hokto.co.jp\/en\/wp-json\/wp\/v2\/tags?post=12913"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}