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Notice Information

2025.05.07 Notice

Notice of Introduction of Automatic Voice Response (IVR) during Late-Night Hours

Thank you very much for using Hokuto Kotsu.

Due to a review of our business structure,Effective May 7, 2025 (Wed.), the vehicle dispatch service by operators from midnight to 6:30 a.m. will be terminated and replaced by an automated voice response system (IVR).


Target time zone

Everyday midnight - 6:30 a.m.

Details of Change

  • Operator answered phone calls →. Change to automatic voice response (IVR) to accept orders
  • When you call, you will hear voice guidance.

*In order to use IVR, you must pre-register your "name," "pick-up address," and "phone number" for late-night hours only. Please note that without registration, we will not be able to accept orders during late-night hours.


How to register

Please feel free to contact our wireless center for registration.
📞 011-290-6000(※昼間の時間帯での受付・登録は無料です)

You can also register using our e-mail form.For more informationfor more information.


Orders can also be placed through the app.

To order from the cab dispatch app "GO,Accepted 24 hours a dayIt is.
You can also designate your company, so please take advantage of this service.


We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.
We look forward to your continued patronage of our cabs.